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“The quality and efficiency of the property inspection service we received from BIA has been exceptional. Right from the beginning we were impressed by the speed at which our enquiry was dealt with. Within an hour of calling we had an inspection booked for the very next business day.
On meeting with you at the property I was relieved to know we had a knowledgeable professional working on our behalf. We received the formal report within a matter of hours: Both the quality and layout were superb with full colour photographs throughout illustrating all your findings.
We felt that no stone had been left unturned. Since the inspection I have made many phone calls to you for advice and clarification on the points that were raised and can honestly say that nothing has been too much trouble. The extent and quality of the report has enabled us to re-negotiate on our purchase and as a result we have saved tens of thousands of dollars.
In summary you have provided an absolutely first class service that has been invaluable to us. You have gone out of your way and at times exceeded all reasonable expectations, and we would like to thank you for everything you have done.”
Barry & Charlotte